Getting Test Results
Changes to GetCheckedOnline test results after June 18, 2024
Addition of positive test results
Previously, we did not show any positive results in GetCheckedOnline. We have expanded the types of results that are shown to include positive, unclear results and other types of results.
If you have used GetCheckedOnline in the past, the results shown in your testing history will not change.
Test results will be shown as they become available in your account
Previously, test results are only shown once results for all tests have been entered. Now, you can see your results as they are entered into your account.
After you give your samples at the lab, you will continue to see the lab form state for a few days until your results start to become available. Usually, all of your results will be ready in about one week.
You will still receive an email message once all your test results are entered and we haven’t changed how we will contact you about positive test results. (Read more about this below).
Your privacy
Your test results are never attached to your full identity but instead use your unique GetCheckedOnline code. We have more information about how your privacy is protected on our
Privacy FAQs.
You can contact us at
getcheckedonline@bccdc.ca with questions or concerns.
Your test results will be available in your GetCheckedOnline account as they are entered. When all of your test results are ready, you will get an email telling you to sign in to your account. The email will not include your test results.
Results will show on your Tests and Results page until the next time you create a lab form. You can view all types of test results, along with information about your results on the Test and Results page. After your next lab form, you can see all your past tests in your Testing History page.
We are not able to email or print you a copy of your test results. You can access your results from your online account, or you can contact the BC Centre for Disease Control (BCCDC) STI clinic to speak with a nurse over the phone.
What if my results are negative?
A negative result means that no infection was detected by the test. If you test too soon after coming in contact with an STI (during the “window period”), it may not be detectable by the test. If you tested too soon, we recommend that you test again.
What if there was a problem with my sample?
Lab errors happen from time to time. If there was a problem with one or more of your samples, you will see a message to call the BCCDC STI clinic.
The clinic nurse will explain what happened and what you need to do next.
What if my results are positive?
If any of your test results are positive or require follow-up, a public health nurse will contact you to explain your results over the phone, where you can go for treatment or additional testing, and can support you with any questions you have. The nurse will also ask about your sexual partners and about letting your partners know to get tested and treated.
You will also be able to see your results online in your GetCheckedOnline account, along with some information about the result and next steps.
Positive results are stored in secure databases in the provincial laboratory system and as part of your electronic health care record.
If you have ever tested positive for syphilis or hepatitis C, it is likely that future tests will be positive even if you have already been treated for syphilis or hepatitis C. This is because antibodies to syphilis / hepatitis C are still present in your blood.
Your privacy
Your test results are never attached to your full identity but instead use your unique GetCheckedOnline code. We have more information about how your privacy is protected on our
Privacy FAQs.
What if I don’t get an email or phone call in 14 days?
Your results should be ready within 14 days. If you do not see results or a message on your ‘Tests and Results’ page after 14 days, contact the BCCDC STI clinic during business hours to speak with a nurse. There may be a problem with your test or we have not been able to reach you.
