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2-Step Verification

What is 2-step verification?

2-step verification is a way to make your account more secure. With 2-step verification, every time you want to log into your GetCheckedOnline account, you will need to provide your email address, password and a unique security code that will be sent to you.

You can choose to have your unique security code sent to you either by text message or through a mobile app. Codes are randomly generated and you will get a different code each time you sign in to your account.

Setting up 2-step verification

You can turn on 2-step verification when you first create your GetCheckedOnline account, or later from your “My Account” page.

Receiving codes by text message

You will need to enter the security code that is sent to you by SMS (text) message every time that you want to log into your GetCheckedOnline account. 

To set up:

  • Select “Use text messages” from the “Turn on 2-Step Verification” window.
  • Enter your phone number. You will receive an SMS (text) message with your security code.
  • Enter the 6-digit security code. 

Your phone number won’t be used for anything besides 2-step verification.

Receiving codes by mobile app

An authenticator app is installed on your mobile device to generate a security code every time that you want to log into your GetCheckedOnline account.

The two recommended authenticator apps are Google Authenticator and Microsoft Authenticator. These are free downloads from the Android and iPhone app stores.

To set up:

  • Download and install the authenticator app on your mobile device.
  • Select “Use a mobile app” from the “Turn on 2-Step Verification” window on GetCheckedOnline.
  • Scan the barcode that appears. A security code will show on your mobile device. If you are using the same mobile device for both steps, you will need to select “Can’t scan the barcode?” and manually enter the account name and key into your authenticator app.
  • Enter the security code on the “Enter security code” window.
  • You will be asked to provide a mobile phone number as a backup. Another security code will be sent to this phone number by SMS (text) message.
  • Enter this security code into the “Verify your phone number” window on GetCheckedOnline

Your phone number won’t be used or stored for anything besides 2-step verification.

Have Questions?

You can contact us if you have any questions. For more information about sexual health and STIs, visit SmartSexResource.

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Preventing STIs

It is a good idea to be tested regularly for STIs, especially if you have new or casual sexual partners. Being informed, communicating with partners, and using safer sex practices are ways to help improve your sexual health.

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Your Privacy

Your privacy is important to us. Any personal information collected is protected and described in our Privacy Policy.

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Other Resources

Need more information or someone to talk to? There are lots of online resources and local services that can help.

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GetCheckedOnline is operated by the BC Centre for Disease Control, which is located on the ancestral, traditional and unceded territories of the Coast Salish Peoples, including the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and sel̓íl̓witulh (Tsleil-waututh) Nations.

PHSA improves the health of British Columbians by seeking province-wide solutions to specialized health care needs in collaboration with BC health authorities and other partners. Learn more about our agencies & services.

Copyright 2024 BC Centre for Disease Control. All rights reserved.

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